Rafters having fun

Your booking

Thank you for booking an activity at Lee Valley White Water Centre, we can’t wait for you to join us on the water! Here you’ll find specific information relating to your booking, so please ensure you read this carefully so you come fully prepared for your day.

Information for water based activity bookings

If you have any queries, check out our FAQs, alternatively please contact us on 03000 030 616 or email whitewater@vibrantpartnerships.co.uk

Information for Beach & Play Park bookings

If you have any queries about our Beach & Play Park, check out our Beach & Play Park FAQs, alternatively please contact us on 03000 030 616 or email beachandplaypark@vibrantpartnerships.co.uk

 

If you've purchased a gift voucher please ensure you have read our Standard Terms and Conditions of Sale and our Gift Voucher Conditions of Use. 

If you’ve chosen for your voucher to be sent by post it'll be sent to the delivery address provided, virtual gift vouchers will be emailed to the address provided.

If you’re not taking part in the activity with the recipient(s) why not come and watch the action from our café bar’s terrace as they tackle the rapids.

Please take note of the participation requirements for your chosen activity. If you’ve any concerns about the suitability of the activity for your chosen recipient please contact us as soon as possible on 03000 030 616 or email gowhitewater@leevalleypark.org.uk

Essential information

White water rafting is an extreme sport. While navigating the course you could well take a tumble into grade 4 rapids, so be prepared. Our bank safety team will be on hand to assist with a rescue and help you back aboard your raft.

Minimum age

14 years

Groups

We always aim to keep groups together, however the only way to ensure your group will not get split up is to charter a whole raft.

Clothing information

Wetsuits, buoyancy aids, helmets and boots will be provided. If you’d prefer to wear your own boots and/or wetsuit, we’ll have to check they’re suitable for the activity, but please feel free to bring them along. Open toe shoes such as sandals are unsuitable for this activity.

During your rafting experience you’ll need to remove jewellery and any items of value. To avoid risk of loss or damage please leave valuables at home.

Activity assessment

Prior to going on the white water, all rafters will need to successfully complete the Activity Assessment.

Essential information

Sessions are an hour and a half and include a short swim test which you must successfully complete to partake in the activity.

Hydrospeeding and Hot Dog sessions are very physical activities, which will require a reasonable level of fitness.

Minimum age

12 years

Clothing information

Wetsuits, buoyancy aids, helmets and boots will be provided. If you’d prefer to wear your own boots and/or wetsuit, we’ll have to check they’re suitable for the activity, but please feel free to bring them along.

During your experience you’ll need to remove jewellery and any items of value. To avoid risk of loss or damage please leave valuables at home.

Water Wipeout

Essential information

Sessions are one hour long. Menu options will be chosen on your arrival at the centre - please make us aware of any dietary requirements as soon as possible.

Minimum age

8 years

Clothing information

Wetsuits, buoyancy aids and boots will be provided. If you’d prefer to wear your own boots and/or wetsuit, we’ll have to check they’re suitable for the activity, but please feel free to bring them along.

During your experience you’ll need to remove jewellery and any items of value. To avoid risk of loss or damage please leave valuables at home.

Happy Hydrospeeding

Essential information

Sessions are an hour and a half and include a short swim test which you must successfully complete to partake in the activity. Hydrospeeding is a very physical activity, which will require a reasonable level of fitness.

Menu options will be chosen on your arrival at the centre - please make us aware of any dietary requirements as soon as possible.

Minimum age

12 years

Clothing information

Wetsuits, buoyancy aids, helmets and boots will be provided. If you’d prefer to wear your own boots and/or wetsuit, we’ll have to check they’re suitable for the activity, but please feel free to bring them along.

During your experience you’ll need to remove jewellery and any items of value. To avoid risk of loss or damage please leave valuables at home.

Essential information

White water rafting is an extreme sport. While navigating the course you could well take a tumble into grade 4 rapids, so be prepared. Our bank safety team will be on hand to assist with a rescue and help you back aboard your raft.

You also need to be sober so please save the celebratory toast to after your activity.

Minimum age

14 years

Please note you need to be at least 18 years to consume alcohol - if anyone in your party is not over 18 a soft drink substitute will be provided.

Clothing information

Wetsuits, buoyancy aids, helmets and boots will be provided. If you’d prefer to wear your own boots and/or wetsuit, we’ll have to check they’re suitable for the activity, but please feel free to bring them along. Open toe shoes such as sandals are unsuitable for this activity.

During your rafting experience you’ll need to remove jewellery and any items of value. To avoid risk of loss or damage please leave valuables at home.

Activity assessment

Prior to going on the white water, all rafters will need to successfully complete the Activity Assessment.

Essential information

Please ensure you have read and understood our medical statement. If you answer 'yes' to any of these questions you'll need to bring written consent from your GP to allow you to take part in this activity.

Minimum age

12 years

Clothing information

All equipment and clothing is provided by the centre for this activity. You just need to remember your swimmers and a towel.

Essential information

Cost includes kayak or sup board, paddle and buoyancy aid. 

Minimum age

8 years

Children aged between 8 - 12 years old must be accompanied by an adult and children 12 -16 must be supervised by an adult.

Clothing information

You may wear your own clothes however please note you must wear enclosed shoes for this activity. Wetsuits and towels are available to hire from the centre for an additional fee of £5.

Members

Please register at reception on arrival. If you’ve booked a session on the Legacy Loop or Olympic Course, this will start and end at the times you have booked.

Equipment and wetsuits are not provide or those paddling our courses but if you wish you can hire this at the centre for an additional fee. If you choose to bring your own equipment we'll need to check it is suitable for the activity.

Assessments

Please note you must have previous white water kayaking experience to take our assessments, as they are not aimed at beginner paddlers.

Equipment and wetsuits are not included in our assessments. You can bring your own, however we'll need to check that it is suitable for the activity, or you may hire kit from the centre for an additional fee.

Essential information

Please note that if you are unable to attend one of the sessions within the six week block, then unfortunately you will forfeit the monies for this session.

You may use your own paddling equipment, however we'll need to check its suitability or you can borrow equipment free of charge from the centre.

Minimum age

Stage 1 is suitable for people aged 18 or over and Stage 2 upwards for those aged 12 or over with relevant experience.

Clothing information

Wetsuits, buoyancy aids, helmets and boots are included in the course fee. If you’d prefer to wear your own boots and/or wetsuit, we’ll have to check they’re suitable for the activity, but please feel free to bring them along. Open toe shoes such as sandals are unsuitable for this activity.

Essential information

Please note that if you are unable to attend one of the sessions within this six week block, then unfortunately you will forfeit the monies for this session.

Please note you’ll need to have successfully completed the relative assessment to paddle on the Legacy Loop or Olympic Course.

You may use your own paddling equipment, however we'll need to check its suitability or you can borrow equipment free of charge from the centre.

Minimum age

8 years

Clothing information

Wetsuits, buoyancy aids, helmets and boots are included in the course fee. If you’d prefer to wear your own boots and/or wetsuit, we’ll have to check they’re suitable for the activity, but please feel free to bring them along. Open toe shoes such as sandals are unsuitable for this activity.

Essential information

You may use your own paddling equipment, however we'll need to check its suitability or you can borrow equipment free of charge from the centre.

Minimum age

8 years

Clothing information

The fee includes hire of wetsuits, buoyancy aids, helmets and boots. If you’d prefer to wear your own boots and/or wetsuit, we’ll have to check they’re suitable for the activity, but please feel free to bring them along. Open toe shoes such as sandals are unsuitable for this activity.

Essential information

You may use your own paddling equipment, however we'll need to check its suitability or you can borrow equipment free of charge from the centre.

Minimum age

8 years

Clothing information

Wetsuits, buoyancy aids, helmets and boots are provided if required. If you’d prefer bring your own, we’ll have to check they’re suitable for the activity, but please feel free to bring them along. Open toe shoes such as sandals are unsuitable for this activity.

 

Essential information

Before taking part in our open water swimming sessions you'll need to have completed our open water swimming assessment. If it's your first swim with us you'll just need to book your assessment. Once you've passed our assessment you'll be able to join in the rest of the session. 

Minimum age

18 years

Clothing information

You may wear your own wetsuit or swim wear during these sessions. Wetsuits are not compulsory providing the water temperature is at a suitable level - to find out the water temperature you can call our customer service team on 03000 030 616 on the day. If you require a wetsuit these can be hired from the centre for an additional £5.

Essential information

Session times

Inflatable Half Day: 3 hour sessions twice per day between 10:00 -13:00 & 14:00 - 17:00.

Inflatable Full Day: You can enjoy the Beach & Play Park from 10:00 - 17:00 Please note inflatables will be closed between 13:00 and 14:00 but you Inflatable Full Day pass holders will still be able to enjoy the beach during this time.

Beach/Entry Half Day: 3 hour sessions twice per day between 10:00 -13:00 & 14:00 - 17:00.

Beach/Entry Full Day: 10:00 – 17:00

Final entry to the Beach & Play Park is one hour before the end of each session.

The Beach & Play Park may close at short notice due to adverse weather. You can check the opening status of the Beach & Play Park at https://www.gowhitewater.co.uk/activities/play-park 

Child supervision

All children under 14 must be supervised by an adult (over 18), from inside the Beach & Play Park. To gain entry you'll need to purchase a Beach/Entry pass for either a full or half day, depending on the time frame of the child's pass.  

We run a supervision ratio of 1 adult to 4 children. 

Height restrictions

The majority of our inflatables have a minimum height restriction of 1m. The Descent and The Gauntlet have a height restriction of 1.25m or 1m if accompanied by an adult.

Tots Playzone has a maximum height of 1m and Dora the Explore Playzone has a maximum height of 1.25m. To find out more about height restrictions check out Our Inflatables page.

Clothing information

If you have brought an Inflatable Pass, please ensure you:

  • Wear socks
  • Cover your shoulders or preferably wear a long sleeve top if you wish to ride The Descent
  • Remove spectacles, hanging jewellery or accessories

Food and drink

Please note only food and drink purchased on site at Lee Valley White Water Centre may be consumed at the Beach & Play Park.

There are Snack Shacks at the Beach & Play Park offering a range of refreshments.

We recommend…

The Beach & Play Park has limited shade so please ensure:

  • You wear sun cream
  • Bring a hat and sunglasses
  • Keep hydrated